ERGO Germany, a division of reinsurer Munich Re, has announced the partnership and the successful implementation of the FRISS solution, to fasten ERGO’s claims management process and optimise their portfolio using artificial intelligence (AI).

InsurTech FRISS is a provider of artificial-intelligence based fraud and risk solutions for the Property & Casualty (P&C) insurance industry.

The new implementation from FRISS will allow ERGO Germany to leverage AI in order to fasten its claims management process in the personal motor, property and liability lines of business and provide its customers with a better service. This has followed on from the successful FRISS projects at ERGO in Austria, Greece and Lithuania.

Nicola Virzi, general manager FRISS DACH, said: “It is fantastic to see that our long-term partnership with ERGO added a new chapter to our cooperation. Their vision of supporting the honest customer in the best possible way with state-of-the-art digital initiatives is a perfect match with FRISS. We are delighted to contribute to their digital transformation program and speed up the claims management process with our AI powered risk assessment solution for their claims departments.”