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Commercial costs could be cut by using technology

April 21, 2017

By gathering a number of carrier quotes for multi-line coverages a new technology app could cut frictional costs and change the commercial market for small businesses, according to Pat Ryan, CEO and chairman of Ryan Specialty. 

Looking at current statistics Ryan said that the current frictional costs for small commercial businesses were between 30 and 40 cents per dollar. Ryan predicts that if a solution was developed that reduces the number of touches in the process taken by brokers and agents and simplifies the information the figure could be reduced to between 10 and 15 cents in every dollar. 

Commenting on what the solution might look like he said, "We believe the solution is simple and complicated at the same time. But it is technology, and it works with the broker and agent and not around them."