Swiss Re Corporate Solutions announced that Marc Scheidegger is set to join the company as chief claims officer, effective 1 June 2020.

He will relocate from Paris to Zurich and report to Andreas Berger, CEO Swiss Re Corporate Solutions.

In his new role, Scheidegger will lead an experienced team of claims professionals in delivering customer-focused claims service and upholding the Corporate Solutions Claims Commitment.

Scheidegger will be responsible for ensuring claims handling and reserving processes are met and maintain open dialogue with Underwriting, Actuarial, Finance and other functions to provide claims intelligence that will better serve customers. He will also focus on people to ensure Corporate Solutions is attracting and developing talent.

He brings over 24 years of insurance experience, most recently serving as claims director for Continental Europe at Chubb.

Scheidegger succeeds James George who has decided to pursue other opportunities outside of Swiss Re. George will step down as Swiss Re Corporate Solutions’ chief claims officer as of 1 April 2020 after 25 years with the company. In the interim Berger will fill the role between 1 April and 1 June and George will continue to work until June 2020 to ensure a seamless transition.

Berger, CEO Swiss Re Corporate Solutions commented: “I'm very excited that Marc will join our team and help us continue to provide efficient, best-in-class claims service that gives customers peace of mind. His customer-centricity aligns with our aspiration to improve the customer experience and his expertise will support our journey to advance corporate insurance together."

Berger added: "I'd like to thank Jim for his hard work and passion over his long tenure. Under his leadership, Claims continued its move to a market-facing function that clearly differentiated our offering. Jim's notable contributions, such as our industry-leading Claims Commitment, give Marc and the rest of the Claims organization a solid foundation to build upon as we transform CorSo into a business that sets new standards and leads the industry forward."