HDI Global SE, UK and Ireland has announced the appointment of Arvind Drubhra as the director of operations, effective 7 June 2021.

In his new role, he will be responsible for the firm’s technical operations, claims operations, global servicing and IT & change teams and will report to Claire McDonald, managing director.

Drubhra joins the business from AGCS where he spent 16 years working in a number of senior operations, transformation and technology roles. He was most recently in the Global Management Function looking after process oversight, productivity management and enterprise data quality.

McDonald commented: “This is an important time for HDI, as we renew our focus on improving processes, data quality and technical delivery to ensure we provide the best experience possible to our broker partners and clients. Arvind’s expertise will be hugely valuable in navigating us on our journey to operational excellence both on a local and global level.”

Drubhra added: “I am super excited to be joining HDI and the opportunity that this new role brings. I hope that my experience and knowledge can help drive the evolution of HDI to achieve its future goals and look forward to working with the wider HDI Global community.”